Social Flowers

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Privacy


Information Collection and Use

Social Flowers collects information from the Sender and Recipient during the ordering process on our website.

The Recipient will only be given the name of the Sender as provided by the Sender, the Card Message as supplied by the Sender, and the message from the Sender. The Sender will only be given the message that accompanies receipt or decline of the flowers.

Social Flowers does not share any other information between the Sender and the Recipient. The Sender will never be given the Recipient's delivery address. The Recipient will not be given the Sender's billing address or billing information.

Social Flowers is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in any way other than to deliver an order.

Ordering Process

We request information from the Sender and Recipient. The Sender may provide contact information (like name and billing address) and financial information (like credit card number, expiration date). The Recipient may provide a delivery address. This information is used to fill orders. If we have trouble processing an order, this contact information is used to get in touch with the Sender or Recipient.

Cookies

Cookies are used by our website at www.socialflowers.com but not by our mobile applications.

A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates. A cookie is used on our site only to keep track of a users session in order to maintain the shopping cart. If a user rejects the cookie, they may still browse our site. The only drawback to this is that the user will not be able to place an order.

Log Files

We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Sharing

We use outside independent florists to fulfill orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

Security

This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line. When our order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on your Web Browser becomes locked, as opposed to un-locked, or open, when you are just 'surfing'.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to your information.

Furthermore, all employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers' information is protected. Finally, the servers that we store personally identifiable information on are kept securely in Amazon Web Services (AWS), also known as Amazon Cloud Computing Services.

 


All prices shown are the Grand Total price which includes taxes and delivery.

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